1. Introduction
Welcome to Weststar.ai, a trading name of Weststar Media Ltd. ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. The Data We Collect About You
Because we value simplicity and privacy, we minimize the data we collect. The only personal data we collect, use, and store is the information you voluntarily provide to us when submitting an inquiry through our "Contact Us" form. This typically includes:
Identity Data: Your name.
Contact Data: Your email address, phone number, and any other contact details provided.
Message Data: Any personal information you choose to include in the free-text message body of the form.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use the data collected from our contact form in the following circumstances:
To respond directly to your inquiry.
To provide you with requested information regarding our AI and digital agency services.
To take steps at your request prior to entering into a potential business contract.
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal data to third parties for marketing purposes. We may share your data with trusted third-party service providers (such as our website host or email service provider) strictly for the purpose of operating our business and facilitating our communication with you. These third parties are legally obligated to keep your data secure and confidential.
5. Data Security and Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
6. Your Legal Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time.
If you wish to exercise any of the rights set out above, please contact us at hello@weststar.ai
7. ComplaintsYou have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.